Privacy policy
This Privacy Policy explains how Hale Events Ltd collects, uses, stores and protects personal data. It applies when you register for or attend one of our events, visit our websites, contact us, exhibit at or partner with our shows, subscribe to our newsletter, or otherwise interact with Hale Events Ltd. We process personal data in accordance with UK data protection law, including the UK GDPR and the Data (Use and Access) Act 2025.
This policy includes:
- 1. About Us
- 2. Personal Data We Collect
- 3. How We Use Your Data
- 4. Marketing and Communications
- 5. Legal Basis for Processing
- 6. Sharing Personal Data
- 7. International Data Transfers
- 8. Cookies and Analytics
- 9. Data Retention
- 10. Your Rights
- 11. Subject Access Requests
- 12. Complaints
- 13. Updates
1. About Us
Hale Events Ltd is a company registered in England and Wales (Company No. 2631247) with its registered office at Premier House, Old Church Road, Axbridge, Somerset BS26 2BQ.
Data Protection contact: [email protected] | Tel: 01934 733433
2. Personal Data We Collect
We collect personal data provided when you register for, attend or enquire about our events; subscribe to communications; contact us; or interact with our websites and services.
This may include your name, job title, business name, business address, email address, telephone number, dietary or accessibility requirements (where voluntarily provided), and event participation details.
When attending events we may record badge issue, entry times, seminar attendance, and exhibitor interactions where you allow your badge to be scanned.
3. How We Use Your Data
We use personal data to register attendees, manage event access, communicate service information, deliver exhibitor and sponsorship services, respond to enquiries, improve our events and websites, and promote our own relevant trade events.
We do not make decisions that have legal or similarly significant effects based solely on automated processing.
4. Marketing and Communications
We may send marketing communications where permitted by law, including based on consent or legitimate or recognised legitimate interests where you have attended or expressed interest in our events.
You can opt out of marketing communications at any time.
5. Legal Basis for Processing
We process personal data on the basis of consent, contractual necessity, legal obligation, legitimate interests, and recognised legitimate interests including direct marketing, event administration, security and fraud prevention.
6. Sharing Personal Data
We share personal data with trusted suppliers such as registration platforms, badge providers, event contractors, venues, IT and payment service providers where necessary to deliver our events.
Where you allow your badge to be scanned by exhibitors or sponsors, your data is shared directly with that organisation, which acts as a separate data controller.
7. International Data Transfers
Where personal data is transferred outside the UK, appropriate safeguards are applied in accordance with UK data protection law.
8. Cookies and Analytics
Our websites use essential cookies and optional analytics or marketing cookies. Optional cookies are used only where permitted by law and according to your preferences.
9. Data Retention
Personal data is retained only for as long as necessary for its purpose or legal requirements, after which it is securely deleted.
10. Your Rights
You have rights including access, correction, erasure, restriction, objection and the right to complain to the ICO.
11. Subject Access Requests
We respond to subject access requests within the statutory timeframe and carry out reasonable and proportionate searches. We may request clarification where needed.
12. Complaints
If you have concerns about how we use your data, please contact us first. You may also complain to the Information Commissioner’s Office.
13. Updates
We may update this Privacy Policy from time to time. The latest version will be available on our website.